Get timely insights, regular in-depth reports, and expert support that can help you make confident decisions every day.
Lead platform onboarding & guide you on features, tools, and analytics to maximise your platform experience.
Your strategic advisor and ongoing contact, actively helping you reach goals for sustainable success with Vortexa.
Handle technical setup: API/SDK implementation, Python support, and integration assistance for development needs.
From big picture to detailed energy/freight/inventory insights, turning complex data into confident decisions.
Provide rapid diagnosis, troubleshooting, platform guidance & configuration support for smooth operations.
Vortexa's research and analysis is market leading and an integral part of our own views on the market... The customer service is far better than what we have experienced in the past.
Senior analyst
Global Shipping Corporation, 2025
Our customer experience teams are here to help you get the most out of every feature and insight our platform offers.
As a Vortexa client, you can extract powerful market analytics customised to your needs.
Unlock real-time insights and see how Vortexa can transform your trading and shipping decisions.
With extensive industry experience across major global markets and comprehensive support services, we deliver the market intelligence and expert guidance that energy professionals can trust.
Personalised onboarding with expert Product Specialists & Solutions Architects to get you up and running seamlessly.
Six global hubs across London, Geneva, Singapore, Dubai, New York & Houston—supporting you around the clock worldwide.
Expert analysts with years of expertise, deliver 600+ premium insights yearly, transforming complex data into clear action.
The Market Insights tab is your direct line to Vortexa’s analyst team — turning complex market moves into clear perspectives, grounded in the same in-platform data you see. It’s where context meets clarity, giving you trusted intelligence exactly when you need it.