New joiner spotlight: meet Evghenia Kuznetsova, Customer Success Manager

New joiner spotlight: meet Evghenia Kuznetsova, Customer Success Manager

08 September, 2023
Jessica Irvin
Jessica Irvin, Head of Operations & People
Meet Evghenia Kuzentsova who recently joined Vortexa as a Customer Success Manager.
Evghenia shares how she has found her first few months with us, what inspired her to join and of course gives you some great insights into Vortexa’s culture!
Could you start by introducing yourself and telling us about your role?

I am a Customer Success Manager at Vortexa which means that I focus on proactive strategy to support our customers and help them uncover the full potential of Vortexa data, tools and analytics. I like to think of myself as a trusted partner of our users who helps them do their daily jobs better and with less effort.

What inspired you to join Vortexa?

I’m passionate about the energy analytics field and I was fascinated by the fact that Vortexa is the place where human and artificial intelligence meet to provide real-time insight on the global energy flows. 

How would you describe your first few months in your role?

“Building together” is one of Vortexa’s core values and is exactly how I would describe my first months with the company. I’m excited by the unprecedented teamwork spirit that Vortexa has and the opportunity to shape the CSM function within the company.

How would you describe the culture at Vortexa?

Teamwork, flexibility, enthusiastic and happy people.

What advice would you give to those looking to join Vortexa?

Go for it 🙂

Jessica Irvin
Head of Operations & People
Jessica Irvin
Jessica is Head of People & Operations at Vortexa and is responsible for hiring, learning & development, culture, engagement, performance management and leading expansion plans.